Golf Carts Of Utah is committed to providing reliable, transparent, and customer‑friendly shipping services. This Shipping Policy explains how we handle order fulfillment, delivery, pickup options, and shipping-related communications. By placing an order with us, you agree to the terms outlined below.

1. Shipping Locations

Golf Carts Of Utah ships products to customers located in:

• The United States (domestic shipping)

• The European Union (EU)

• The United Kingdom (UK)

• Other international destinations upon request

International orders may be subject to additional customs duties, taxes, import fees, and regulations imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

2. Shipping Costs

Golf Carts Of Utah is committed to providing clear, fair, and transparent shipping costs for all customers. Shipping costs are determined by several factors, including delivery location, product size, weight, and whether the order involves a standard golf cart, accessories, or a custom-built unit. Local customers often enjoy free delivery, helping reduce overall purchase costs while maintaining reliable service.

For customers outside the local delivery area or placing international orders, shipping costs are calculated based on carrier rates, distance, and handling requirements. All charges are disclosed before order confirmation, ensuring there are no unexpected fees. This transparent approach reflects the standards outlined in our Shipping Policy, which is designed to keep customers informed at every stage of the order process.

Oversized items, specialty carts, or customized golf carts may require freight shipping or special handling, which can affect shipping costs. In these cases, customers are contacted in advance to review pricing and delivery options. While shipping fees may vary, Golf Carts Of Utah works with trusted carriers to secure dependable and cost-effective solutions in line with our Shipping Policy.

Customers are encouraged to review the Shipping Policy or contact our support team directly for detailed shipping cost information specific to their order.

3. Shipping Methods & Types

Our shipping policy is focused in providing a smooth and reliable purchasing experience, beginning with an efficient order processing time. Once an order is placed online, by phone, or in person, it typically enters processing within 24 to 48 business hours, excluding weekends and holidays. During this stage, orders are carefully reviewed, inventory is confirmed, and preparations are made to ensure accuracy and product quality.

Order processing time may vary depending on the type of product purchased. In-stock golf carts and accessories generally move through processing more quickly, while custom-built golf carts, special orders, or items requiring upgrades may take additional time. These extended timelines are part of our commitment to quality and are clearly communicated to customers in alignment with our Shipping Policy.

Throughout the processing period, Golf Carts Of Utah follows the guidelines outlined in our Shipping Policy to ensure each order is properly prepared for delivery or pickup. Factors such as high demand, supplier coordination, or seasonal volume may occasionally affect processing times. If delays occur, customers are promptly informed and provided with updated expectations.

It is important to note that order processing time is separate from delivery transit time, as detailed in our Shipping Policy. Customers may contact our support team at any time for updates or clarification regarding their order status.

4. Order Processing Time

This shipping policy is committed to efficient and accurate order processing times to ensure every purchase moves smoothly from confirmation to delivery or pickup. Once an order is placed online, by phone, or in person, it typically enters processing within 24 to 48 business hours, excluding weekends and holidays. During this time, orders are reviewed, inventory is confirmed, and preparations begin to ensure accuracy and quality.

For in-stock golf carts and accessories, order processing is usually completed quickly, allowing for prompt scheduling of delivery or in-store pickup. Orders involving customization, upgrades, or special requests may require additional processing time, as these items often involve coordination with technicians or suppliers. Customers are informed in advance if extended processing is required.

Golf Carts Of Utah prioritizes careful inspection and preparation during the processing stage to ensure each golf cart meets our quality standards before it leaves our facility. Factors such as high order volume, supplier availability, or seasonal demand may occasionally affect processing times. If any delays occur, customers are notified promptly with an updated timeline.

Order processing time does not include shipping or delivery transit time. For questions about order status, customers are encouraged to contact our support team for timely updates and assistance.

5. Estimated Delivery Time

Our shipping policy strives to provide clear and accurate estimated delivery times to help customers plan their purchases with confidence. Delivery timelines vary depending on the type of product ordered, customization requirements, and the delivery destination. In-stock golf carts and accessories are typically processed quickly and delivered within the estimated timeframe provided at checkout or during order confirmation.

Local deliveries often benefit from faster turnaround times, especially for standard models and accessories. Custom-built golf carts, special orders, or items requiring additional modifications may require extended preparation time before shipping. In these cases, customers are informed of the estimated delivery window in advance to ensure full transparency.

While Golf Carts Of Utah works closely with trusted shipping partners to meet delivery expectations, external factors such as weather conditions, carrier delays, or supply chain disruptions may occasionally affect delivery schedules. If a delay occurs, customers are promptly notified and provided with an updated delivery estimate.

Estimated delivery times are not guarantees but are based on the most accurate information available at the time of purchase. For the most up-to-date delivery status, customers are encouraged to contact our support team directly.

6. In‑Store & Curbside Pickup

Golf Carts Of Utah offers convenient in-store and curbside pickup options designed to make the purchasing experience simple and flexible for every customer. Whether you prefer a personalized, in-person experience or a quick, contactless pickup, our team is ready to accommodate your needs.

With in-store pickup, customers can visit our dealership to review their golf cart or accessory before taking it home. This option allows for hands-on inspection, product walkthroughs, and the opportunity to ask questions directly with our knowledgeable staff. In-store pickup is ideal for customers who want added confidence and expert guidance at the time of collection.

For added convenience, curbside pickup is also available. Once your order is confirmed and ready, you can arrive at the designated pickup area, and our team will bring your purchase directly to your vehicle. This option is perfect for customers seeking a fast and hassle-free experience without entering the showroom.

Customers will be notified when their order is ready for pickup, along with clear instructions and scheduling details. Golf Carts Of Utah is committed to safe handling, efficient service, and customer satisfaction at every step of the pickup process.

7. Delayed Orders

We understand that timely delivery is an important part of the customer experience. While most orders are delivered within the estimated timeframe, delayed orders can occasionally occur due to factors beyond our direct control. These may include shipping carrier delays, manufacturer backorders, supply chain disruptions, severe weather conditions, or high seasonal demand.

When an order is delayed, Golf Carts Of Utah is committed to clear and proactive communication. Customers are promptly notified as soon as a delay is identified and are provided with an updated delivery timeline. Our team works closely with shipping partners and suppliers to minimize delays and ensure each golf cart or accessory is delivered safely and efficiently.

Delayed orders do not affect the quality or warranty coverage of products. Customers can continue to rely on the same high standards of inspection and preparation before delivery. In situations where delays become extended, our customer support team is available to discuss available options and address any concerns.

We encourage customers to contact us directly with questions about their order status. By maintaining transparency and consistent updates, Golf Carts Of Utah aims to turn unexpected delays into a smooth and well-managed experience built on trust and reliability.

8. Shipping Restrictions

Golf Carts Of Utah is committed to providing dependable and transparent delivery services with minimal shipping restrictions. At this time, there are no specific product-based shipping restrictions, allowing customers to order new golf carts, used golf carts, parts, and accessories with confidence. Local customers benefit from free delivery, while international orders are shipped based on destination-specific requirements and applicable shipping costs.

Although most orders can be shipped without limitation, certain oversized, custom-built, or highly specialized golf carts may require additional handling or coordination to ensure safe transport. In such cases, customers will be contacted in advance to confirm delivery details, timelines, and any special arrangements needed. Our shipping policy prioritizes clear communication and works closely with trusted carriers to minimize delays or complications.

Shipping timelines may be affected by factors beyond our control, such as weather conditions, carrier availability, or supply chain disruptions. When delays occur, customers are promptly informed and provided with an updated delivery estimate. For full details regarding delivery options, timelines, and international shipping, customers are encouraged to review the Shipping Policy or reach out directly through the Contact Page for personalized assistance.

9. Damaged or Lost Shipments

Golf Carts Of Utah takes great care to ensure all orders are shipped safely and securely. In the rare event of damaged or lost shipments, our team acts quickly to support customers in accordance with our Shipping Policy. If a shipment arrives damaged or does not arrive as expected, customers are encouraged to report the issue promptly with photos and order details. We will coordinate with the shipping carrier to investigate, file claims when necessary, and work toward a resolution. Our Shipping Policy is designed to protect customers and ensure fair handling of shipping-related issues while maintaining transparency and dependable service.

10. Related Policies

For more information, please review our related policies:

• Terms & Conditions

• Warranty Policy

• Cancellation Policy

• Refund & Returns Policy

• Learn more about shipping policy at Wheelz Custom Carts

11. Contact Us

If you have questions or concerns regarding this Shipping Policy, please contact us using any of the methods below:

• Phone: +1 801‑346‑4825

• Email: sales@golfcartsofutah.com

• Contact Page: https://golfcartsofutah.com/contact/

Golf Carts Of Utah reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page.

Thank you for choosing Golf Carts Of Utah. We appreciate your business and look forward to serving you.